Reference

master168 Privacy Policy for Your Account

Our master168 Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, use DANA or QRIS, and contact support.

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master168 master168 Privacy Policy for Your Account
CONTACT ROUTES

Privacy Questions Along Your Wallet Path

A privacy question should not leave you guessing which team to contact. We keep the support chat and account help route close to the wallet status area, so you can identify a receipt, phone number, or login event in one conversation. Include your account identifier and the subject of your request, but never send a password or one-time verification code.

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Account access request

Use the account help route when you need a copy of stored account data, a correction to your phone details, or an explanation of a sign-in security event.

Wallet record question

For DANA, OVO, GoPay, QRIS, or bank transfer records, share the transaction reference and date through support chat so we can locate the matching account entry.

Privacy contact path

Ask support to route a privacy request for access, correction, deletion, or cookie preferences. We may confirm account ownership before discussing personal records.

DATA HANDLING

How We Handle Cookies And Security

Our privacy process follows the practical steps you meet while using an account: a mobile browser stores session signals, wallet activity creates a payment reference, and security checks compare access patterns.

Account creation

When you open an account, we collect the contact and login details needed to create your profile. A phone verification step can confirm that the account request belongs to you.

Cookie choices

Cookies and similar browser signals can keep a session active and remember selected settings. You can manage browser permissions, though changing them may require another login on your device.

Security checks

We record device and session signals to identify unusual access, such as a new browser following a password change. These checks help us protect account records without requesting your password in chat.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference may be linked to your account transaction. We use that reference to check status and resolve receipt questions.

Retention periods

We retain account, security, and transaction records only for the period needed for service administration, dispute handling, and applicable legal duties. Ask support which record category applies to you.

Changes and requests

You can request access, correction, or deletion through the privacy contact path. We may verify your identity and explain when a legal or transaction duty prevents immediate removal.

Privacy Policy Questions You May Search

These Privacy Policy answers cover the questions we expect you to ask before opening an account or linking a local wallet. They explain the records connected with master168, how to reach us, and what may happen when you request a change. Where access or eligibility is discussed, it depends on local law.

It covers account details, phone verification, device sessions, cookies, support messages, and transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

We use your phone number to create and protect your account, support verification, and help locate account records. We do not ask you to place passwords or verification codes in chat.

Yes. The Privacy Policy covers session signals, browser settings, device type, and security events collected when you sign in from a phone or desktop browser.

Contact support through the account help route and request data access. Include your account identifier, then complete any ownership check required before we discuss personal records.

You can ask us to correct inaccurate contact or account details through support chat. We may request verification and will explain any record that cannot be changed immediately.

Cookies can maintain your browser session and remember settings. You can change cookie permissions in your browser, but doing so may sign you out or require another login.

Payment references are kept for the period needed for account administration, receipt matching, dispute handling, and applicable legal duties. Support can explain the category connected with your request.

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